Privacy Policy
Privacy Policy – The Crewman
This Privacy Policy explains how The Crewman collects, uses, stores and protects personal information submitted through thecrewman.com and through our registration and enquiry processes.
The Crewman is the data controller for the personal information described in this policy. We handle personal data in accordance with applicable UK data protection law, including the UK GDPR and the Data Protection Act 2018.
Who this applies to
This policy applies to website visitors, crew and candidates registering for opportunities, and clients or partners who contact us or use our services.
What data we collect
Depending on how you interact with us, we may collect your name, phone number, email address, postal address, work preferences, experience level and availability. For crew registration and compliance, we may also collect your National Insurance number, Right to Work documents and bank or payment details.
For clients and partners, we may collect business contact details, event requirements and information needed to provide or discuss our services.
We may also collect limited technical information about use of our website, such as IP address, browser information and analytics data, where the relevant tools are enabled.
How We Collect Information
We collect information directly when you complete a form, register with us, contact us or provide information in connection with a booking or work opportunity. We may also collect limited information automatically through cookies and analytics tools where these are enabled.
How We Use Your Information
We use personal information to process registrations, complete compliance checks, match crew with suitable opportunities, communicate about work, manage client enquiries and bookings, administer payments, improve our services and meet legal or regulatory obligations.
We do not sell personal information.
Legal basis for processing
Depending on the activity, we process personal information because it is necessary to take steps before or perform a contract, to meet a legal obligation, for our legitimate business interests or because you have given consent. Where we rely on consent, you may withdraw it at any time.
Who We Share Information With
We may share relevant information with clients, venues and event partners where this is necessary to arrange or deliver work. We may also use trusted service providers for systems such as hosting, CRM, communications, analytics, payroll or payment processing, and professional advisers where required.
We may disclose information to regulators, law enforcement or other authorities where the law requires us to do so.
International transfers
Some service providers or business operations may involve processing personal information outside the UK. Where this happens, we use appropriate safeguards required by UK data protection law.
How Long We Keep Information
We keep personal information only for as long as it is needed for the purpose for which it was collected and to meet legal, tax, employment, accounting or regulatory requirements. Retention periods may differ depending on the type of record.
How We Protect Information
We use appropriate organisational and technical controls to protect personal information. Access is limited to people and service providers who need it for legitimate business purposes.
Your rights
Depending on the circumstances, you may have the right to access your personal information, ask us to correct or delete it, restrict or object to certain processing, withdraw consent and request data portability. You may also have the right to complain to the Information Commissioner’s Office.
Cookies
We may use cookies and similar technologies for essential website functions, performance and analytics. Where consent is required for non essential cookies, they should not be activated until you have chosen to allow them.
External Links
Our website may link to external websites. Their privacy practices are controlled by their own policies, not by The Crewman.
Data Incidents
We maintain processes for identifying, assessing and responding to personal data incidents. Where the law requires it, we will notify the relevant authority and affected individuals.
Changes to This Policy
We may update this policy when our services, systems or legal obligations change. The latest version will be published on this website with an updated effective date.
Contact Us
For privacy questions or requests, contact :
